Terms of service

Store: Elasinora
Address: Via Sigonio Carlo 11, 41014 Castelvetro di Modena Modena, Italy
Email: contact@elasinora.com
Phone: +39 3503732612
Business Owner: Erik Arbia

Welcome to Elasinora. By visiting our website, using our services, or purchasing products from our store, you agree to comply with these Terms of Service. Please review these Terms carefully before accessing the website or completing an order.

1. Introduction and Scope

This website is operated by Elasinora. Throughout the website, the words “we”, “us”, and “our” refer to Elasinora.

By accessing the website, creating an account, submitting an order, or using any service offered through Elasinora, you agree to these Terms of Service together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and any other policies or notices published on the website.

If you do not agree with these Terms, you should not use our website or purchase products from Elasinora.

2. Customer Eligibility

By using this website, you confirm that you have reached the legal age of majority in your country or place of residence. If you have not reached the applicable age of majority, you confirm that you are using the website with the permission and supervision of a parent or legal guardian.

You may not use the Elasinora website, services, or products for any illegal, fraudulent, abusive, or unauthorised purpose.

You must comply with all applicable local, national, and international laws while using our website.

3. General Conditions of Use

Elasinora reserves the right to refuse service, restrict website access, suspend customer accounts, or cancel orders where reasonably necessary.

Such action may be taken in circumstances involving:

• Suspected fraud or unauthorised payment activity.
• False, incomplete, or misleading customer information.
• Misuse of our website, services, promotions, or policies.
• Abusive or unlawful conduct.
• A violation of these Terms of Service.

Customer payment information is processed through trusted third-party payment providers. Elasinora does not directly store complete credit card or debit card details.

4. Products, Descriptions, Prices, and Availability

Elasinora makes reasonable efforts to ensure that product descriptions, images, colours, sizes, prices, materials, availability, and other product information are accurate and up to date.

However, minor differences may occur because of screen settings, lighting conditions, photography, manufacturing variations, fabric characteristics, or manual measurements.

Product colours displayed on your device may not perfectly represent the actual colour of the delivered product.

Unless otherwise specified, all measurements are approximate. Customers should review the product description and available size information before ordering.